Thank you for shopping at Zenrise. We are committed to delivering your order accurately, in good condition, and on time.

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times Once your order has been shipped, estimated delivery times are:

• Standard Shipping: 7–15 business days
• Express Shipping: 3–7 business days

Please note that delivery times may vary depending on your location and customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and the shipping method selected.

Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order at any time.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the order total.

Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at zenriseawake.co@gmail.com and we will do our best to resolve the issue promptly.